Cancellation and Refund Policy
At iTechno Digital, we strive to ensure customer satisfaction. However, if you need to cancel a project or request a refund, please review our policy below:
Cancellation:
- If you wish to cancel a project, please contact us within 14 days of project initiation.
- Cancellation requests made within this period will be reviewed, and if the project work has not commenced, a full refund will be issued.
Returns and Exchanges:
- Services or products can be returned or exchanged within 14 days of purchase.
- To initiate a return or exchange, please contact us at growth@itechnodigital.com with your order details.
Refunds:
- Refunds are issued at our discretion based on the progress of the work.
- If the project has already started, we will calculate the amount of work completed and deduct it from the total project cost.
- Any remaining balance will be refunded to you.
- Refunds will be processed within 3 – 4 business days after receiving your refund request.
Contact Us: For any questions regarding our cancellation and refund policy, please contact us at growth@itechnodigital.com.